WORK ENGAGEMENT IN ORGANIZATIONAL PSYCHOLOGY

 Work Engagement has been defined as a positive, affective-motivational state of high energy combined with high levels of dedication and a strong focus on work. (Schaufeli and Bakker, 2010) It is one of the most essential factor in an organization to have engaged workers, as they will provide the organization with high productivity, 'out of the box' ideas, extra effort, commitment and citizenship behaviour.

A number of research studies are being conducted on work engagement to find out the characteristics of an engaged employee, what makes a worker more engaged, and what are the several outcomes of having engaged employees in the workplace. This particular aspect helps to determine an important worker, a more engaged work team, the output of the organization. These, workers due to strong and hard work is beneficial to the organization and show better job-role performance.

CHARACTERISTICS OF ENGAGED EMPLOYEES:

1) Engaged workers have a better attitude towards overall work and organization. They want to be a part of every team, participates in formal and informal events.

2) Engaged employees often show more organizational commitment.

3) Also, more citizenship behaviour are performed by them.

4) They are much higher in belongingnes. These individuals share a good interpersonal relationship with both managers and other coworkers.

5) They are much easier and simple to work with.

6) Engaged workers are better in terms of trust and responsibility.

FACTORS THAT MAKE AN EMPLOYEE MORE ENGAGED:

The organizations always try to keep their employees engaged to elevate the rate of productivity. So, what are those vital factors which keep them high in work engagement? The answer is :

1) Job Satisfaction: Employees who are satisfied with their job, their workplace, job-role, coworkers and employers are more engaged.

2) High Interest or 'of purpose': Employees who are more interested is performing their task and find it meaningful or of some purpose are usually more engaged in their job.

3) Organizational Culture: If the culture of an organization is positive, employee - friendly, recognizes its worker's efforts and encourages the employees - likely the employees will have more engagement towards their organization.

4) Leadership: A good leader can influence the whole organization. A good leader can encourage the employees and improve the climate of the workplace. A good leader can increase the productivity of the employees and keep them engaged.

5) Pay structure: If the organization pays well then they can keep the workers engaged.

6) Autonomy: If the employees receive freedom in decision making and in performing job-role, that will promote work engagement among them. 

7) Job resources: The physical, psychological and social job resources are if supplied adequately, the work engagement of the employees remains intact.

Work engagement is very much vital for the ultimate growth and development of the organizations. The current research studies are working upon to find out the factors which promotes the counting of engaged workers. 




ORGANIZATIONAL PSYCHOLOGY - AN INDIAN PERSPECTIVE

 Like the advent of mainstream Psychology in India, the Industrial or Organizational psychology also arrived late in comparison to the Western countries. The economical structure is the biggest welcome of this particular field  - where India was lacking at the post-independence era. The main aim of organizational psychology was to raise the performance level of the employees in the western world, which was copied here. The cross-cultural studies and indigenous psychology movements promoted or made it to realize that how much organizational psychology is important in the Indian settings.

The area of Organizational Psychology was mainly based on the 'right fit', turnover or absenteeism rate, job satisfaction, work culture and climate, job performance and other related facts. These are the main concerns on the basis of which, the theories, measurements and researches were constructed in the western countries. India was lacking the advancements in technology, data and organizations, so reprinting the western form of data, theory and measurement was done here. The local touch or involvement was lacking.

During the 1970s, a lot of cross-cultural research studies started in India following western prototypes. The research studies conducted in the Indian organizations followed rigorous collection of data on the managers and their behaviours. The form of relationship they use to built with their employers or 'bosses'.

The other topics of organizational behaviours which were covered in the Indian setting was the effectiveness of teams and groups. It was concluded that the effectiveness of team was depended on the job, environmental factors and the structure of the organization, while group effectiveness is the output of internal and external processes, personality of the members. Several meta-analysis were done on the concepts of individualism and collectivism.

And, several culture-specific research studies were done on the leadership approaches. The type of leadership practiced in the Indian Organizational set-up was clarified and several models were being established and compared to reach conclusions.

Indian Organizational Psychology is a field yet to prosper. Many more researches are to be done in the local set-up, on the basis of local or culture specific data collection. As, globalization has an impact on the worldwide economic integration - Indian philosophy has a lot to contribute to the field of organizational psychology.

Industrial management in India now also have some deficits which results from lack of acknowledgement towards human factors in the industrial set-up which results into a number of issues like increased turnover, absenteeism, lesser job satisfaction, less work commitment, poor working conditions and most importantly poor or low work motivation.

So now-a-days special emphasis are being given upon the development of manpower. Human Resource Management and Development are essential now and the Management and Labour policies are being formed to provide support to the employees. Human engineering is also now focused in the Indian organizational set-up. Organizational changes and developments are being done in the Indian organizations either by following the international models or by hiring professionals from different parts of the world.

The progress in this arena is slow and needs much more financial support and expertise to reach the fullest of its development.









  
 

ORGANIZATIONAL COMMITMENT

 According to Fred Luthans (1998), "Organizational Commitment is most often defined as (1) a strong desire to remain a member of a particular organization; (2) a willingness to exert high levels of effort on behalf of the organization; and (3) a definite belief in, and acceptance of, the values and goals of the organization".

It refers to the interrelation or attachment a personnel shares with their organization or employer. Organizational commitment has also been described as an individual's psychological attachment to an organization.

Meyer and Allen, (1991) has defined organizational commitment as "a psychological state that (a) characterizes the employee's relationship with the organization, and (b) has implications for the decision to continue or discontinue membership in the organization".

While studying organizational behaviour, the researches and real life experiences, several vital actions from the part of the employees have been considered as the key roles behind the rate of productivity or output an organization shows at the end of the day. And, one of the most discussed behaviour among them are organizational commitment. It is an essential determinant for explaining employee's behaviour within the organization.

Organizational commitment shares strong correlations with many other variables like - job satisfaction, turnover rate, absenteeism or loyalty towards the organization. The job characteristics, job enrichment, and the role of the leader in terms of communication, participation and task interdependence plays a vital role in the formation of the commitment towards the organization.

MODELS OF ORGANIZATIONAL COMMITMENT:

1) The Member - Based Model - This particular model suggests that the attachment or bond originates from the behaviours and personal attributes of the employees.

2) Organization - Based Model - The organization - based model puts emphasize on the role of the organization in providing the resources to its employees and in the satisfied ways of reciprocity.

3) Three - Component Model - The most popular model of organizational commitment is the three-component model suggested by Meyer and Allen. The three forms of commitment are - a) Affective commitment - This type of organizational commitment signifies the feeling or emotional aspect.

b) Continuance commitment - The summation of the feeling aspect and cognitive aspect of the employee which leads to the thought about the consequences of leaving the organization.

c) Normative commitment - It refers to the type of commitment an employee has when he feels obliged to retain in the organization.

Lastly, organizational commitment is essential for both the employees and the organization, as it provides certain positive outcomes - listing them below;

Employee productivity, Improved organizational performance, Employee advocacy, Lower absenteeism and Decreased turnover.




References:

Luthans, F., Luthans, B. C., & Luthans, K. W. (2021). Organizational Behavior: An Evidence-Based Approach Fourteenth Edition. IAP.

Meyer, J. P., & Allen, N. J. (1991). A three-component conceptualization of organizational commitment. Human resource management review1(1), 61-89.

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